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FAQ

Home : FAQ
  1. What is the Malaysian National Healthcare Statistics Initiative (NHSI)?
  2. What are the individual healthcare surveys under the NHSI project and what information do they collect?
  3. Who conducts the NHSI?
  4. Why is the information produced by the NHSI important to our country?
  5. What are the benefits of participating in this survey?
  6. What if I am keen to participate but have forgotten my password?
  7. Where can I go if I have specific questions or difficulties?
  8. Where do I return the completed survey questionnaires?
  9. What is the target population of the survey?
  10. What is the scope of information collected by the NHSI?
  11. How is the survey conducted? How do I submit my establishment data?
  12. What is the expected output of the survey?
  13. What is the duration of this survey?
  14. What is the deadline for data submission for NHSI?
  15. How do I ensure the confidentiality of my establishment data?
  16. What happens if my establishment were to withdraw from this study?

 

1. What is the Malaysian National Healthcare Statistics Initiative (NHSI)?

The National Healthcare Statistics Initiative (NHSI) is a family of healthcare surveys, conducted by the Ministry of Health
Malaysia to strengthen the statistical capacity to support evidence-based healthcare policymaking and research in
Malaysia . It aims to make available objective, timely and reliable healthcare statistical information to meet the needs of
healthcare policy-makers, planners and managers, the healthcare industry community, the health professionals and
researchers.

 

2. What are the individual healthcare surveys under the NHSI project and what information do they collect?

Surveys under the NHSI include:

  • National Healthcare Establishment & Workforce Survey for Hospitals, Maternity Homes and Primary Care Clinics.
    Collects information on healthcare facilities, services and workforce.
  • National Medicine Use Survey
    Collects information on drugs.
  • National Medical Care Survey (NMCS)
    Collects information on primary care services.
  • National Medical Device Survey
    Collects information on medical devices in hospitals and primary care clinics.

 

3. Who conducts the NHSI?

NHSI is a collaborative effort between the Ministry of Health’s Medical Practice Division, Medical Development Division, Family Health Development Division, Planning and Development Division, Pharmaceutical Services Division, National Pharmaceutical Control Bureau, the Medical Device Bureau, Engineering Services Division and Clinical Research Centre (CRC).

The Clinical Research Centre (CRC) has been assigned as the data collection agent, and provides the necessary financial, human and technical resources to manage this project. NHSI is directly managed by the Healthcare Statistics Unit (HSU) of the CRC.

 

4. Why is the information produced by the NHSI important to our country?

Healthcare statistics generated by the NHEWS have several important uses:

  • Document the availability of healthcare facilities, services, workforce and medical technology (drugs and devices) in the country, and identify disparities in their distribution by geography, and other population characteristics.
  • Monitor trends in healthcare delivery and use of medical technology (drugs and devices), and forecast the future.
  • Provide information for making changes in healthcare policies and programmes.
  • Evaluate the impact of healthcare policies and programs.

 

5. What are the benefits of participating in this survey?

Apart from producing healthcare statistical information that our country clearly needs, participation in NHSI will confer several direct benefits to your establishment:

  • For the private healthcare industry, credible and reliable information on available healthcare facilities, technology and professional human resource are crucial to inform many of the business operation and investment decisions.
  • All establishments that respond completely to the survey will receive the following:
  • Acknowledgement in all publications of the NHSI
  • Invitation to all functions organized by the NHSI, including healthcare policy forums and research meetings.
  • Compliance with the survey, which has the backing of administrative and legal authority behind it, will also avoid facing any subsequent embarrassment and negative publicity.

Source data providers can request further analyses on their own establishment data from CRC to be used in improving work processes and administrative procedures within their establishments.

 

6. What if I am keen to participate but have forgotten my password?

If you have forgotten your password, you have five attempts to log in after which you will be logged out. You can click the “Forgot Password” link and this will put you through to the NHSI administrator who will be able to help you.

 

7. Where can I go if I have specific questions or difficulties?

If there are any queries or difficulties, kindly contact the the Clinical Research Centre’s Healthcare Statistics Unit at +603-4043 9300 or email us at hsu@crc.gov.my . You may also fax us at +603-4043 9500.

 

8. Where do I return the completed survey questionnaires?

If you choose to submit your establishment data using our paper questionnaires, kindly return the completed questionnaire to the:

Clinical Research Centre ‘s Surveys and Research Projects,
Clinical Research Centre,
3 rd Floor, MMA House,
124 Jalan Pahang,
53000 Kuala Lumpur.

 

9. What is the target population of the survey?

The NHSI aims to collect information from healthcare establishments that provide in-patient and out-patient healthcare services in Malaysia whether they are in the private or public sector. Such establishments include hospitals, private general practice clinics and Ministry of Health primary care clinics.

 

10. What is the scope of information collected by the NHSI?

All data that the NHSI is currently collecting is for the year 2010 unless indicated otherwise.

 

11. How is the survey conducted? How do I submit my establishment data?

The implementation of each survey within the NHSI is highly dependent on the type of information that is collected.

For the “National Healthcare Establishment and Workforce Survey”, you have the option of submitting data in two ways: either via our paper based survey or via the NHSI internet (webpage) survey.

If you choose the paper based option, the forms have been provided to you and are also downloadable from our website.

If you choose the online submission option, you may log in using the username and your chosen password at our website. This is the encouraged mode of data submission.

 

12. What is the expected output of the survey?

A series of annual analytical healthcare reports will be produced annually using the NHSI data, including:

  1. National Healthcare Establishments & Workforce Statistics (Primary Care) 2008-2009
  2. National Healthcare Establishments & Workforce Statistics (Hospitals) 2008-2009
  3. National Medical Device Statistics 2009
  4. Malaysian Statistics On Medicine 2007

 

13. What is the duration of this survey?

it is continuous study however, at certain periods of the year, data entry will be temporarily locked for data analysis and publication of statistical reports.

 

14. What is the deadline for data submission for NHSI?

The various surveys may be implemented concurrently or in phases. Therefore, deadlines for data submission for each individual survey may vary and will be provided to you in the relevant survey manuals or at our website.

 

15. How do I ensure the confidentiality of my establishment data?

Access to NHSI database is controlled by NHSI administrators. Data are password protected and the password is chosen by each establishment. Viewing and Editing are only possible after log in with the correct username and password. After 5 incorrect attempts to log in, users will be automatically logged out.

The NHSI however reserve the right to disclose your identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process.

 

16. What happens if my establishment were to withdraw from this study?

All establishments are highly encouraged to participate in this initiative.


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ARE YOU PART OF NHSI ?

The NHSI is no doubt one of the most important healthcare statistics initiatives in Malaysia. All are welcome to join the NHSI in any capacity, whether as a Source Data Provider, Clinical Service Reference Group member, researcher, or even work part or full time in the NHSI project team.
© 2013 NATIONAL HEALTHCARE STATISTICS INITIATIVE. All Right Reserved.

NHSI data was collected based on the key-user needs for local health service research. Other users should understand that the inclusion and exclusion criteria, service and data definition used may differ from other sources. Therefore, interpretation and comparison should be made with caution.
The Health Informatics Centre, Ministry of Health Malaysia is the official source of Malaysia health data. Harmonization of health data for the purpose of International exercise must be obtained from this official source.