Client Charter

CRC promises to constantly provide excellent services to its clients.

CRC is committed to:

1.	Assist client with their clinical research.
2.	Publish and present research results within a year of research completion.
3.	Coordinate Industry Sponsored Research (ISR) in Ministry of Health’s Facilities.
4.	Ensure that each CRC staff undergoes at least 7 days of training every year.

Client Charter Achievement 2015

No	Client Charter	Achievement
1	Assist client with their clinical research	397
2	Publish and present research results within a year of research completion	Publication : 146 Presentation Local : 351 Presentation Overseas : 76
3	Coordinate Industry Sponsored Research (ISR) in Ministry of Health”s Facilities	Achieve : 201
4	Ensure that each CRC staff undergoes at least 7 days of training every year	100%